MOBILE MARKETING BENEFITS
The text messaging channel offers a variety of benefits:
- Immediacy
Mobile campaigns are relatively easy to create and execute, with messages being delivered to recipients in a matter of seconds.
- Reach
Delivery of SMS messages to mobile phones is almost guaranteed, which, for example, is not the case with email.
- Mobility
Customers will receive the messages on their mobile devices anytime and anywhere.
- Affordability
The cost of sending SMS messages is very comparable to that of email broadcasting rates: on average you will pay around 6 cents to send each message. Prices drop as volumes increase.
- Effectiveness
The average SMS response rate is 15%, versus 3.5% for traditional promotional methods such as direct mail.
- Personalization
Text messages or personalized content is targeted to individuals who have opted to receive them.
- Cross-medium form of marketing
The mobile channel is highly complementary to press, radio and TV advertising.
- Viral communication
The mobile technology encourages viral marketing with the built-in tools for forwarding of the messages to the existing social networks.
